I took the other tire into our local dealer who was willing to work with the warranty company for this replacement. Seriously, in today's world of technology I had to send this in by snail mail.
I asked why I couldn't email them in and they stated that because I did not have pre authorization for the replacement, I had to mail it in. They advised me that I needed to send pictures, the receipt and the invoice from the tire shop via USPS.
Upon returning home I called the warranty company to get the form I needed to file the claim. Again I did not bother arguing with them as a good samaritan stopped to help us out. I called the warranty company again and again they could not find record of us having a policy. This one did not blow out thank goodness. On our way home we had the treads completely separate from another tire. They stated I would have to file the claim when I got home, that I would need pictures of the tire, an invoice and a receipt. I called the warranty company and advised them that the tire shop did not want to deal with them. They did not want to deal with a warranty company and advised that I would have to take it up with the warranty company later. We were vacationing in a small town in Nebraska with only 1 tire shop. I called customer service back and asked how to make a claim when I got somewhere to get a new tire.
